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3 Things Project Managers Can Learn From the Poor Healthcare.gov Website Rollout

Over the last 2 months we have seen a lot of coverage of the rollout of the healthcare.gov rollout. A lot of the coverage may have taken a slant towards one political side or the other, but as Project Managers, we can take a few really valuable lessons from the rollout of the healthcare.gov website and how you can learn from their actions to make your next projects better.
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Authors

Conrado Morlan, PgMP, PMPSteve PrenticeJoe PalkoElizabeth HarrinDave WakemanFrancis NormanPeter TaylorAnya FaingershNaomi Caietti, PMPMário H TrentimElizabeth Grace SaundersLisa AndersonRobert KellyKen LaRoeLeo Babauta

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